AUSTRALIA AND NEW ZEALAND BANKING GROUP

Banking & finance
HOT INNOVATION AREA: HR DATA ANALYTICS

Since 2014, the HR team at ANZ has been studiously working on a data management strategy and aligning the company’s global HRM systems. As explained by HR data manager Kanella Salapatas and BI domain lead Amanda Graham, the team’s short and medium-term goal is “the democratisation of data through open access … to enable more business self-discovery”. The initiative entailed reviewing, consolidating, simplifying and centralising data, as well as arranging for delivery of HR reporting and analytics through a Centre of Excellence. The team took care to embed a data integrity framework in the HR processes to ensure quality and integrity of data over time, and the HR data is centralised in an Enterprise Data Warehouse. With these in place, a use case for global and standard HR metrics was developed to provide key insights to HR, finance and other senior business leaders. Finally, Analytics and Insights upskilling programs have been conducted to ensure that employees are equipped to harness the data and effectively facilitate data-driven discussions with business stakeholders.