AMADEUS IT PACIFIC

Travel technology
HOT INNOVATION AREA: L&D

As travel is at the heart of the organisation, Amadeus offers employees opportunities to develop careers through secondments to their global locations. These international assignments have strengthened business relationships across countries and have made implementation of new global systems and processes more effective. To stay ahead of the game, the HR team created an Internal Faculty program, composed of internal training sessions developed and facilitated by employees to share knowledge with their peers. Given the increasing need for diverse skillsets and flexibility in today’s workplace, the program covers everything from software development to foreign languages. Managers, meanwhile, are equipped with a comprehensive toolkit that contains guides on matters such as performance review, objective setting, conflict resolution and, most importantly, a benchmark of expectations that provides a consistent management approach for all employees.