2017 RECRUITER OF THE YEAR: RANDSTAD

With strong showings in multiple market categories, Randstad takes out HRD’s Recruiter of the Year Award

Felicity Empson, HR director at Randstad, responded to the news: “We are thrilled! Absolutely delighted. Our clients and candidates are at the centre of what we do. We never forget that. We go above and beyond for our customers and our colleagues – it’s part of our DNA/culture – we call it ‘just one more’.”

Despite the breadth of its services, Randstad considers itself a specialist recruitment and HR solutions business. “We have the breadth to work with our clients across many roles and industries but real depth in each of our core specialisations,” Empson says.

Randstad does not feel threatened by the increasing capabilities of in-house recruitment functions, and says the role of internal recruitment is critical to an organisation’s overall attraction and hiring strategy – for consistency, internal equity, EVP and managing stakeholders internally.

However, Empson adds that relationships with external recruiters are crucial to being able to deliver on this successfully. “Many of our clients have fabulous internal recruitment teams and we work with them to achieve a common goal – hiring the best talent to meet their organisation’s objectives.”

One reader agreed that Randstad is a cut above the rest: “Randstad representatives are excellent at building rapport. They are keen to understand and learn all the details of our business, our culture and our role. When we have met with candidates they presented, the candidates confirmed that Randstad had given an accurate view of what to expect at interview and in the business if successful. Their level of service, follow-up and genuine care for our business has stuck with me.”

Other awards:
Gold winner: Construction & Engineering , Professional Services
Silver winner: IT, Technology & Digital, Public Sector/ Government, Sales & Marketing