Seeing is believing: Web conferencing for online job interviews

by 28 Aug 2012

It’s a familiar situation… you need to fill an important role but when it comes to setting up the candidate interviews you go back and forth for days trying to find a suitable time and date. Imagine if you could conduct job interviews to find the perfect candidate with nothing more than a computer, internet connection and webcam.

Online methods of communication such as web conferencing are now making it easier for you to connect with prospective employees face to face, in real time, and all with just a click of a mouse.

It is, however, important to ensure that you weigh up the pros and cons of web conferencing before you decide to implement them for interview purposes. Here are some of our top tips!  

The pros…

Accessibility: Conducting interviews via a web conference gives you a much larger pool of candidates to choose from. You are no longer restricted to only interviewing when “they are in town”.

Instant access: The last thing you want is someone who is right for the job going cold! Web conferencing allows you to interview on the spot without any setup or reservation.

Affordability and Ease: Web conferencing is much less expensive than traditional video-conferencing services as there is no special equipment or room hire required.

Stand out from the crowd: Want to be seen as a company that is at the forefront of technology? Impress future employees by doing things a little bit different and stand out from the rest.

 The cons…

The equipment: Of course exposing potential employees to this type of technology means that they require the appropriate equipment. If your candidate does not have access to a webcam, think about creating interview packs where you send them a webcam and dial in instructions before the interview. It will cost under $50 and adds a nice personal touch.

The quality: If the candidate is based in a rural or remote area they may not have access to large amounts of bandwidth or the highest quality of internet. Eliminate the strain on bandwidth and ensure crystal clear audio quality by combining your web conference with a teleconference.

The non-verbal signs: Web conferencing eliminates the ability to see certain body language signs that you may pick up on during a face to face interview. If this is something that’s important to you ensure you choose a conferencing provider that allows you to maximise your webcams to full screen size.

About the author

Jeff Downs is the CEO of Redback Conferencing. Redback deploy the latest teleconferencing, web conferencing, videoconferencing and webcasting technologies. For further information visit 


  • by rob wise 29/08/2012 8:55:55 AM

    The suggestion that you need to SEE the candidate to interview them properly could almost be considered discriminatory practice much like asking a person their age at an interview. What's to see in a candidate to assist you make a decision about their capability, assuming good looks is not a required role competency. And yes I hear a lot about the visual clues practice but really how many people interviewing have formal training and so a capability to interpret the supposed visual clues a person gives off during a conversation.

  • by Aliasgar Babat 2/05/2013 9:17:22 PM

    Fantastic article. Web conferencing can be greatly used for online job interviews by companies as it benefits in many ways such as easy accessibility to candidates, instant access, eliminating nonverbal signs etc. Companies can use various web conferencing tools such as WebEx, gomeetnow, gotomeeting, on premise RHUB web conferencing appliances etc. regarding the same.

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