Humour plays a critical role in the workplace. However, a line is crossed when that humour violates the most basic human value: that of acknowledging, respecting and validating people’s differences.
Organisations are having to become more focused and responsive to the needs of customers as they are increasingly more digitally connected and to meet their expectations of near instantaneous answers and action. But the creation of a consistently positive customer service environment requires engaged and equipped employees, as Michael Stelzer writes.
A time of global challenge requires globally mobile leaders developed through an international education, argues one international management education expert
With HR professionals increasingly being asked to source the media trainer for their spokespeople, how can they ensure the trainer selected is up to the task? Bodine Williams provides 10 key factors to consider.
Halogen Software provides some ideas on how to take performance management to the next level.
The leadership skills of managers are the greatest source of employee fulfilment, writes Ciaran Foley, head of Frazer Jones, Australia.
As a result of the rapid uptake of social networks and mobile devices, increasing numbers of organisations are harnessing them as a new and very effective channel to reach their staff. Caroline Falkiner outlines how to make the most of this social uptake.
Generation Y is really not as mysterious as some people would believe. Tom Amos provides a 'cheat sheet' for recruiting the best of the best Gen Y talent.
A leading HR author shares her views on what we can expect in HR's next big evolutionary step
How does your role rate in today's current hiring trends? A new report reveals the hot HR specialties for today's Australian firms
A survey of 40,000 business professionals has revealed the biggest turn-off for potential employees – and it’s not salary