• Opinion: Digital disruption empowering the next-generation workforce by Contributor

    Organisations are having to become more focused and responsive to the needs of customers as they are increasingly more digitally connected and to meet their expectations of near instantaneous answers and action. But the creation of a consistently positive customer service environment requires engaged and equipped employees, as Michael Stelzer writes.

  • Employers to benefit from youth training package by Victoria Bruce

    Businesses will benefit from the opportunity to engage with young job candidates, says says a global staffing group.

Most Read