Learning and development

  • No train no gain by

    The skill of the trainer can make or break almost every L&D initiative.Teresa Russell talks with one organisation whose training helped topple John Howard’s government and another whose training has improved the lives of a million elderly and disabled people

  • The feedback payback by

    360-degree feedback is an established tool that assesses employee and managerial performance. Teresa Russell talks with two organisations that use different tools, in different ways, for different staff and with very different outcomes

  • How to motivate top achievers by

    Q. We have a large employee base and currently run a top achiever program. We are not achieving the employee engagement and productivity target expected. How can we improve program performance?

  • Executive coaching by

    In the 2008 CIPD Annual Learning and Development survey in the UK, 71 per cent of the 730 companies surveyed were using either internal or external coaching. Of this group, 44 per cent offered coaching to all employees.

  • Road Test: Bringing Learning Alive by

    Early on the first day of this two-day public course, Allan Parker tells us he keeps up his skills by observing the world’s best speakers a few times each year.

  • Helping line managers deliver tough messages by

    Some of our line managers are reluctant to have difficult conversations with employees who are underperforming. How can they deliver tough messages in performance reviews and not alienate their staff?

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