The employee experience and the customer experience are closely intertwined, as Anouche Newman explains
Rebecca Skilbeck reveals seven key themes that underpin the creation of a culture of innovation
Happy employees equal happy profits, right? While HR is quick to recognise there is a direct correlation between happiness and productivity, seeing the figures in black and white is startling.
The first quarter of 2013 has ushered in new junior and intermediate HR positions, but little other growth.
It may be counter-intuitive, but your male employees are more likely to make use of flexible work arrangements or other benefits than your female staff, according to new research.
Andrew Brock comments on the repositioning of HR from a shared service for implementing policy and process to the owner of the organisation’s key strategic asset – people.
Many teams can identify with having a ‘star’ employee – that one person who makes things run all the more smoothly. So what can HR do to minimise the impact of their resignation?
Research has revealed 52% of Australian and New Zealand employees find their workplace demotivating – what’s going wrong?
An employee was dismissed by text message because she refused to accept below-Award wages
A business has been penalised $227,300 after legal action by the Fair Work Ombudsman
HC talks to CEB's Aaron McEwan and academic Uri Gal about how HR can make the most accurate decisions