John Palfreyman outlines how the contact centre industry has tapped into the mature age workforce - and is reaping the benefits.
How women benefit the boardroom is by bringing underrepresented skills, according to a new study
A US city’s high unemployment rate has seen one clinic offer a new program to give job-seekers a blank slate.
New research has analysed the key differences in generations, and has also found which generation of Australians work the hardest.
The myth of an ideal worker has been debunked time and time again – now take a closer look at the real workers employers are missing out on while they chase ghosts.
A large and controversial US retailer has been forced to pay a large sum and change its employee clothing policy after losing legal battles.
New research has shocked the ICT profession and industry, revealing alarming levels of discrimination.
It might not be the most pleasant topic to bring up, but one expert says avoiding it can be worse – so, how do you tell an employee they smell?
An employment tribunal has heard that a flight attendant has been sacked after eating a sandwich given to her by her manager
Talitha Cummins is claiming she was unfairly dismissed from her role while on maternity leave
In case of prolonged absences, employers must find the balance between meeting employees’ needs and maintaining business goals