John Palfreyman outlines how the contact centre industry has tapped into the mature age workforce - and is reaping the benefits.
How women benefit the boardroom is by bringing underrepresented skills, according to a new study
The issue of gender inequality in all ranks of the corporate world continues to haunt most organisations, but strides are being made. Jill Gregorie talks to two global HR leaders about the practical steps their organisations are taking to groom female leaders
Nicholas Barnett, CEO, Insync Surveys, went from stereotypical sceptic to passionate diversity campaigner. He shares his story with HR Director
Looking for the bright, breezy, cheerful candidate? Scared of the guy who seems to have had a lot of knocks? One top CEO says your priorities are backwards
Outsourcing can be a winner for business – but only so long as you get the balance right
Recruitment at software manufacturer SAP involves discrimination and mental disability: but not in the way you might expect.
Organisations that hire mainly young workers could be missing out on opportunities to connect with their customers – HC looks at the link between recruitment, discrimination and customer service.
An employment tribunal has heard that a flight attendant has been sacked after eating a sandwich given to her by her manager
Talitha Cummins is claiming she was unfairly dismissed from her role while on maternity leave
In case of prolonged absences, employers must find the balance between meeting employees’ needs and maintaining business goals