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    Exit interviews can provide a wealth of information about departing employees, however, they are often not conducted in a way that maximises their potential value.

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    One of HR’s most important areas of expertise is change management. David Creelman looks at HR’s role in individual change

  • Secrets of successful change by

    Q. We’re about to start a major change management project and I’ve heard that most change projects don’t achieve their objectives. What can we do to improve our likelihood of success?

  • ESS: keep on rolling it out by

    Employee Self Service (ESS) is the big hitter when it comes to freeing HR from the burdens of transactional tasks, permitting focus on more strategic issues.

  • New topics for the HR professional by

    It is worth HR’s while to become experts in emerging HR and business topics, writes David Creelman

  • Times of change by

    A recent Chartered Institute of Personnel and Development (CIPD) report found that effective management of change was branded as the top HR skill for survival. Keeping up with the pace of change has always been an issue for HR in general, but the downturn has accentuated this as business comes under unprecedented pressure to adapt to the global financial crisis

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