• From Capitalism to Talentism by

    A major challenge for businesses today and into the future will be building a defensible, diverse bench of talent ahead of less prepared competitors. Dianne Jacobs provides her tips.

  • Job market tightening, loosening, tightening... by Stephanie Zillman

    New survey results have indicated an ‘overwhelming majority’ of chief financial officers (CFO) in Australia’s top-listed companies have no plans to increase staff numbers this year, and in fact expect employee numbers to drop.

  • Customer-service employees: love ’em or lose ’em by

    The message from a major new report is that if you have staff involved in customer service you better get them engaged and trained up: the alternative could be loss of competitiveness, an increase in your staff turnover rate and even longer-term business failure.

  • Finding skeletons in candidates’ cupboards: new social-media scanning tool launched by

    Ever wished you could trawl the entire web with a single click and find all those unsavoury bits of information on people that would preclude their suitability for a position? Or what about info that could give you a headstart in legal proceedings? The Irish designers of a new software tool to be released later this month say it can do just that.

  • Bullying: Watch for the prodders not the punchers by

    Extreme cases of bullying may make the 6pm news, but the bigger problem in reality is the majority of bullying that happens on a much more subtle level. And the bad news for HR is that it’s much harder to detect, act upon and eradicate.

  • Looking for trouble by External

    Gary Taylor questions the relevance of the sudden urge to check candidate profiles on social media during the reference checking process

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