- The ticking time bomb of work pressure
Employee work pressure is a growing problem which could have a serious impact on performance and productivity – yet many leaders are unaware of it. What can HR do to mitigate?
- An engaging vision: AIM transforms
In May 2009 the employee engagement score at AIM was an embarrassing 39%. Two years later it had climbed to 72%. David Wakeley outlines how the organisation transformed, and provides tips for others to follow their lead.
- HR salaries not so hot in 2012
If you’ve experienced a bit of a slump in the salary stakes, you’re not alone. This year salaries in HR, marketing, customer service, admin and sales have all fallen on the wrong side of the two-speed economy.
- Are female execs holding other women back?
A new study has revealed a fear of negative comparisons and accusations of favouritism leads female leaders to hold back their colleagues.
- Ten ways to improve your workers compo claim outcomes
Ensuring the safe and timely return to work is paramount in workers’ compensation claims – HC obtained the 10 tops ways to improve your WC outcomes from a leading risk expert.
- Can HR strategy save business from the customer service slump?
Australia has scored particularly poorly in the consumer satisfaction ranks – only France recorded a higher dissatisfaction rating. The fact remains that good employees remain vital to good service.