When it comes to staff retention, many companies are now data rich, but insight poor, writes Monika Fahlbusch, global chief employee experience officer at BMC Software
The employee experience and the customer experience are closely intertwined, as Anouche Newman explains
The cream of Australia's HR industry gathered at the Australian HR Awards in Sydney on Friday night. HC was there and is proud to announce the winners of an exciting, hotly contested battle of excellence involving the nation's leading HR professionals.
With Mental Health Awareness Month taking place in October, AccessEAP CEO, Sally Kirkright believes the Employee Assistance Program industry can do more to ensure Australian organisations are getting the most from their program.
Why do some people seem to do their jobs mindlessly, while others choose to apply their judgment and personal energy to getting the job done? Kate Messenger outlines how to boost discretionary effort.
David Oakley outlines how IT can help transform HR service provisioning and management capabilities by leveraging their own service relationship ecosystem, experience, and service automation capabilities.
Onboarding is a critical yet often overlooked aspect of bringing people into an organisation. Karen Evans shares her tips to engage new employees and ensure they stay with the business.
Hardwired for instant gratification, some people will just never ‘get’ benefits that don’t provide an immediate pay-off . Amanda Schaake outlines why
An employee was dismissed by text message because she refused to accept below-Award wages
A business has been penalised $227,300 after legal action by the Fair Work Ombudsman
HC talks to CEB's Aaron McEwan and academic Uri Gal about how HR can make the most accurate decisions