Workers the most satisfied in over a decade

by HCA26 Nov 2012

New workplace research shows employee engagement and passion for the job is at its highest level in 12 years, and set against a backdrop of static job seeking activity, high employee sentiment provides a window of opportunity for organisations to achieve a massive boost in performance and productivity.

That’s according to the latest findings of LMA’s Leadership Employment and Direction (L.E.A.D.) Survey which was based on 4,500 responses from across Australia and New Zealand. It was found that job satisfaction numbers jumped by 40% in the last 12 months and that employee satisfaction levels are at their highest since the surveys began in 2000.

Key findings included:

  • 78% of leaders are satisfied with their job (28% in 2011 – an increase of 178%)
  • 60% of managers are satisfied with their job (37% in 2011 – an increase of 62%)
  • 53% of employees are satisfied with their job (37% in 2011 – an increase of 43%)

The findings represent an opportunity for organisations to develop employees, implement succession plans, delegate greater responsibility and generally increase overall productivity and performance, LMA’s CEO, Andrew Henderson said. “Although in some sectors it is tough in the economy, a great majority of employees, managers and leaders are settled and engaged in their workplace today and in a positive frame of mind. They are willing to accept new responsibilities and the challenge to increase productivity and improve performance,” he said.

“Leaders and managers should take the time to spend one-on-one time with top performers and understand their needs, demonstrate a willingness to adjust and assist with developing pathways for them in the organisation,” Henderson added. The focus needs to be put on maintaining these almost unprecedented job satisfaction levels, in turn boosting productivity, stabilising the workforce by keeping their best people and being in the enviable position of attracting top talent from elsewhere.”

However, it was also warned that this good news must be taken with caution. Leaders need to be aware that in return for their commitment, engagement and increased performance, the survey also shows there is a strongly emerging trend that employees want new and higher rewards for greater performance.


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