HRD talks to Sarah Kruger of Accenture about how HR departments have taken a ‘one size fits all’ approach to technology transformation
The nature of the workforce is changing constantly and HR needs to be on their toes, according to Sarah Kruger, managing director at Accenture.
“We’ve seen the rise of digital technology lead to a more mobile, agile workforce, as well as the workforce marketplace – where talent can be outsourced with ease through online platforms,” she said.
Kruger will be a panellist at the upcoming HR Tech Summit in Sydney and will be talking on the topic of Predicting the future – Will we still be talking about business disruption in 10 years?
Overall, technology has completely disrupted traditional workforce hierarchies, and more than ever HR professionals need to be on top of emerging technologies and trends.
“HR departments have typically taken a ‘one size fits all’ approach to technology transformation,” said Kruger.
“Unfortunately, this leads HR technologies to be very standardised, which is not ideal for employees that work in so many different ways thanks to digital technology.”
Kruger added that as customer expectations have changed due to technology, so too have employee expectations.
“They now expect HR systems that are intuitive, connected, user-friendly and mobile,” she said.
“The HR function needs to be able to work in an agile manner and make decisions based on data in real time to best understand and relate to the employee experience.
“They also need a thorough understanding of how emerging technologies like artificial intelligence (AI) will change the workforce and how their HR systems will manage for this.”
At the HR Tech Summit, Kruger and her fellow panellists will also discuss:
• What technology should we be putting in place today to prepare for tomorrow?
• How far ahead can we really plan in today’s economy?
• What are the emerging technologies that will shape tomorrow’s workplaces?
• The top five disruptive trends in HR technology (and where they might lead us)
• How will the Internet of Things impact on HR in the future?
Sarah Kruger will be speaking on the topic of Predicting the future – Will we still be talking about business disruption in 10 years? at the HR Tech Summit being held at the Hilton Sydney on 13 September. Click here for more details and to register.
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“We’ve seen the rise of digital technology lead to a more mobile, agile workforce, as well as the workforce marketplace – where talent can be outsourced with ease through online platforms,” she said.
Kruger will be a panellist at the upcoming HR Tech Summit in Sydney and will be talking on the topic of Predicting the future – Will we still be talking about business disruption in 10 years?
Overall, technology has completely disrupted traditional workforce hierarchies, and more than ever HR professionals need to be on top of emerging technologies and trends.
“HR departments have typically taken a ‘one size fits all’ approach to technology transformation,” said Kruger.
“Unfortunately, this leads HR technologies to be very standardised, which is not ideal for employees that work in so many different ways thanks to digital technology.”
Kruger added that as customer expectations have changed due to technology, so too have employee expectations.
“They now expect HR systems that are intuitive, connected, user-friendly and mobile,” she said.
“The HR function needs to be able to work in an agile manner and make decisions based on data in real time to best understand and relate to the employee experience.
“They also need a thorough understanding of how emerging technologies like artificial intelligence (AI) will change the workforce and how their HR systems will manage for this.”
At the HR Tech Summit, Kruger and her fellow panellists will also discuss:
• What technology should we be putting in place today to prepare for tomorrow?
• How far ahead can we really plan in today’s economy?
• What are the emerging technologies that will shape tomorrow’s workplaces?
• The top five disruptive trends in HR technology (and where they might lead us)
• How will the Internet of Things impact on HR in the future?
Sarah Kruger will be speaking on the topic of Predicting the future – Will we still be talking about business disruption in 10 years? at the HR Tech Summit being held at the Hilton Sydney on 13 September. Click here for more details and to register.
Related stories:
Strategic decision-making using big, deep data
“Technology, managed well, is an enabler of people and a simplifier of process”
'HR should engage IT from the start of any HR technology project'
