Employee retention in law firms comes down to three critical factors for
ensuring employee engagement, according to a US study.
The study of 69 law firms, by McBassi & Company, identified the
human capital factors firms need to have to ensure they can deliver re
sults, satisfy clients and grows its business.
The first factor was about allowing an open forum of innovation in the
firm. Appropriate systems for tracking employee engagement was also
identified as necessary, while the third factor focused on commitment to
employees – and ensuring that employees understood their jobs were se
cure and advancement was possible.
Les Pickett, a consultant with Pacific Rim Consulting, said the results
could be applied across most professions and countries. “I suspect that if
you did this in Australia, you would get almost the same results,” he said.