Sloppy recruitment and onboarding processes leaves more than a third of new executives wanting to walk away from the organisation within the first three months, new research has found.
What’s more, one in five executives felt they were provided with incomplete and inaccurate information about their new role and organisation at the recruitment stage, according to research by the UK-arm of recruitment and executive search firm Harvey Nash.
The findings were arrived at after consulting more than 280 senior executives from companies in the UK, all of whom had joined their organisation within the past year. Notably, over a third (37%) plan to stay less than a year or are already seeking a new position elsewhere. Just one quarter said their onboarding experience was useful, and just half believed they were in a position to raise sensitive issues with their manager.
According to the findings, a key concern for HR is to effectively communicate best practice for onboarding to other key players in the organisation such as line managers right up to the CEO. “HR's role as custodian of an organisation's mission, vision and values is to work with its colleagues on the senior team to create an employee value proposition that everyone from the CEO downward feels comfortable with and can communicate effectively and consistently,” Lucy McGee from Harvey Nash said. While the HR function sees how useful this key information can be, the rest of the business is failing to benefit from its full potential, she added.
Key issues raised by the research:
executives frequently lack a means of measuring their own performance and contribution well into their tenure
46% of new executives reported that their KPIs were still not set and agreed to by the end of their first month
32% completed their first 90 days with goals and KPIs still not agreed, despite most having a great deal of contact with their direct line manager.
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