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  • Can HR strategy save business from the customer service slump? by Stephanie Zillman

    Australia has scored particularly poorly in the consumer satisfaction ranks – only France recorded a higher dissatisfaction rating. The fact remains that good employees remain vital to good service.

  • Social media and personal branding polarises HR by Stephanie Zillman

    Be warned: you will soon be asking candidates for their Klout score, and will of course have to know your own, too.

  • Radical shake-up of workplace bullying by Stephanie Zillman

    In response to a radical submission put forward by Unions NSW to the federal workplace bullying inquiry , a leading employer advocacy body has claimed that while bullying remains a significant issue, it is being inflated by the unions.

  • Important changes to workers' compensation in NSW by

    After extensive consultation with NSW employers and the receipt of stakeholder submissions, WorkCover has undergone sweeping changes – are you up-to-date with changes that may affect your organisation?

  • Last chance to register for the HR Summit Melbourne! by Human Capital

    The HR Summit Melbourne will be held this week on 19-20th July at The Langham, and there is still time to register for this industry-leading event.

  • Pornography on work computers: One strike and you’re out? by Stephanie Zillman

    It’s an issue which comes up in every HR professional’s career and there’s inevitably an awkward meeting involving a disgraced employee, their manager, the IT administrator, and HR – but do you give them the boot?

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