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Trustworthiness of HR questioned by employees

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HC Online | 29 Jun 2011, 12:00 AM Agree 0
Last week, Human Capital reported on a list of Australia’s most trusted professions, as compiled by Reader’s Digest. HR was not mentioned on the list, where politicians and telemarketers were named as some of the most untrustworthy professions.
  • Brian Grace | 29 Jun 2011, 02:52 PM Agree 0
    HR is the eyes and ears of an organisation, they often are asked to give an opinion about a certain situation. Reading policy and procedure and Law can be read many ways , the courts are full of legal opinions . HR is but one voice.
  • Charles van Heerden | 29 Jun 2011, 04:25 PM Agree 0
    Considering the active role by HR during restructuring with resulting redundancies, including playing a leading role during the GFC with pay freezes, as well as ever increasing compliance demands, it should be no surprise that as the HR function is becoming more of a Business Partner, the downside is increasingly being perceived by employees as part of management.
  • Owen Lawrence | 30 Jun 2011, 08:06 AM Agree 0
    There seems to be a lot of focus on the negatives in the responses to this issue. However just as in any profession/position there are levels of performance at all points on the continuum. I'm sure there are just as many examples of employees who have received a high level of professional advice and support from HR practitioners. HR done well also provides strategy, leadership and direction as well as transactional functions. But we can't alter the fact that a person's perception is their reality. Unfortunately, negatives and bad experiences seem to outweigh positive experiences in shapinge perceptions and opinion, and influencing organisational culture. Therefore to be effective within an organisation the bar is set high for HR - it must rise to the challenge and perform to a high standard all the time.
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