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Measuring ROI: Mixing data with engagement

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HC Online | 04 Dec 2014, 09:35 AM Agree 0
Engagement strategist Rachelle Falls tells us how to get leaders to look beyond the numbers.
  • Bennet Simonton | 05 Dec 2014, 09:43 PM Agree 0
    Yours is a very important issue, Rachelle. That said, the engagement industry does not know the actions a CEO must take to create a fully engaged workforce of Superstars who are at least 300% more productive than if poorly engaged. The industry spends its time trying to measure something it does not know how to produce. Having created several fully engaged workforces, I know that measuring an abstraction like engagement is impossible, not only a waste of time but actually negative to achieving engagement. Although there are many details to it, the basic actions required of the CEO are given in this interview.
    http://tinyurl.com/8p9a5ee
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