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Managing underperformance where a bullying complaint has been lodged

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HC Online | 10 Oct 2016, 10:44 AM Agree 0
HC interviews one legal expert about whether a disciplinary process can be conducted concurrently with a bullying investigation
  • Bernie Althofer | 10 Oct 2016, 12:45 PM Agree 0
    In all the years I have provided advice to managers and workers on the prevention, detection, reporting and resolution of workplace bullying, it seems that management practices and communication are the two most common areas of concern. Management practices invariably involves performance management and communication. In a number of cases, an organisation has had a well documented policy and procedure but short cuts have been taken regarding the implementation and day to day adherence with that policy.

    The lack of training for all parties, the workplace culture, and communication practices can lead to 'urban myths' not only about the process but also how it should be used. Unfortunately, for some organisations limited focus is provided in face to face training on the connection between performance management and reasonable management actions, and even associated policies such as disciplinary action. There have been and continues to be a number of decisions from Court, Commissions and Tribunals that need to distributed through organisations to enhance individual understanding, particularly in areas related to this lead story.
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