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"Corporate psychopaths": How to handle negative online employee reviews

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HC Online | 03 Jul 2014, 10:53 AM Agree 0
Employees are leaving scathing reviews about managers and HR professionals on job review websites. How can (and should) you respond if you have been criticised online?
  • Catherine Cahill | 03 Jul 2014, 12:19 PM Agree 0
    I think the rise in employee opinions being published on-line really reinforces the need for organisations to do very good, impartial (third party) Employee Engagement Surveys.

    If there is a slice of bullying or corporate psychopathy operating, a good survey will uncover it. To act on this requires a strong and impartial review process.

    If these surveys are done regularly (at least yearly) and the company tracks and measures results then they have a ready, and objective, response to negative reviews.

    There will be issues in any organisation; the important thing is to uncover them and actively work to create and nurture the culture you want in your organisation.

    There will always be problems and issues in any organisation, ignoring them won't make them go away - and might send staff scurrying off to websites to vent their frustrations.

    The best thing any business can do for its future and its success, is to pro-actively uncover and change bad management behaviours.
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