When should I expect confirmation of my registration?
Confirmation will be e-mailed directly to the e-mail address provided on the registration form within 48 hours of registration. If you have not received confirmation within this timeframe please contact our accounts department on (02) 8437 4700.

When should I pay for the event I am attending?
Payment should be made via credit card at time of booking through the secure online registration system. Visa and Mastercard accepted.

AMEX or Diners: Please click here to download the PDF booking form. Please note that a 4% processing fee will be charged.

**Please note full payment is required prior to the event. A $200 administrative fee will apply to any cancellations.

How can I set up a meeting with another attendee?
Please contact Jess Cockley to organise meetings with other attendees at jess.cockley@keymedia.com.au

When will I receive my conference materials?
Your name badge and delegate materials will be distributed onsite.

Are meals included in the Executive Leadership Forum registration fee?
Yes, all refreshments (morning and afternoon tea, lunch) are included for all delegates. Should you have any special dietary requirements please email jess.cockley@keymedia.com.au at least 10 working days prior to the event.

The networking drinks function at the end of Day One is free and open to all HR professionals.

I can no longer attend. What can I do?
If you are unable to attend, a substitute delegate is welcome at no extra charge. Cancellations received in writing 14 or more days in advance will receive a refund minus a $200 administrative fee or the balance issued as a credit note valid for use towards another Key Media event within 12 months of the date of issuance. The company regrets no refunds will be made less than 14 days prior to the event.

Should a delegate register for an event and cancel prior to full payment being made, a $200 administrative fee will be charged.

Should Key Media cancel or postpone a conference, delegates will receive a full refund. Key Media is not responsible for any loss, damage or additional costs incurred as a result of an alteration, cancellation or postponement of an event. Please note all speakers and content are confirmed at time of publication; however we reserve the right to modify or alter the program including advertised speakers without notice should circumstances beyond our control require substitutions or cancellations. Key Media is not liable for the content of any speaker presentations.